Mostbet is a leading online betting brand offering a wide range of sports, casino, and live games. Mostbet is committed to protecting the privacy and security of its customers and visitors. This privacy policy explains the data we collect, how we use it, and your rights regarding your personal data.

What Data Do We Collect?

When you use our services, we may collect the following types of data from you:

• Personal Data: This includes your name, email address, phone number, date of birth, gender, country, currency, and any other information you provide when registering, verifying, or updating your account. When you make deposits or withdrawals, we may also collect your payment details, such as your bank account or card number.
• Technical Data: This includes your IP address, device type, browser type, operating system, location, and other information collected through cookies and similar technologies. We use this data to ensure the proper functionality and security of our website and services, improve your user experience, and offer you personalized offers and promotions.
• Usage Data: This includes your activities on our website and services, such as the games you play, the bets you place, the outcomes of your bets, transactions you make, bonuses claimed, and feedback given. We use this data to provide our services to you, monitor and improve our service quality, and prevent fraud and misuse.
• Communication Data: This includes messages, chats, emails, and calls with us or other users on our website and services. We use this data to communicate with you, resolve any issues or complaints, and enforce our terms and conditions. This data is collected to ensure your safety.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: We may seek your consent to process your personal data for specific purposes, such as sending you marketing communications, using cookies, or sharing your data with third parties. You can withdraw your consent anytime by contacting us or changing your settings.
• Contract: We may process your personal data to fulfill our contractual obligations to you, such as providing our services, processing your payments, and verifying your identity.
• Legal Obligation: We may process your personal data to comply with our legal obligations, such as reporting to authorities, cooperating with law enforcement, or responding to legal requests.
• Legitimate Interest: We may process your personal data to pursue our legitimate interests, such as improving our services, protecting our rights and interests, preventing fraud and misuse, or conducting research and analysis.

How Do We Use Your Personal Data?

We use your personal data for the following purposes:

• To Provide You with Our Services: We use your personal data to register, verify, and manage your account, process your payments and transactions, provide customer support, and deliver our products and services to you.
• To Improve Our Services: We use your personal data to monitor and analyze the performance and quality of our services, identify and resolve issues or errors, test and implement new features and functionalities, and enhance your user experience.
• To Personalize Our Services: We use your personal data to tailor our services to your preferences, interests, and needs, provide relevant and customized content, offers, and promotions, and measure the effectiveness of our marketing campaigns.
• To Communicate with You: We use your personal data to send you service-related messages, such as account verification, password reset, transaction confirmation, and security alerts. If you have given consent or not opted out, we may also send you marketing communications, such as newsletters, updates, and special offers. You can manage your communication preferences anytime by contacting us or changing your settings.
• To Secure Our Services: We use your personal data to ensure the security and integrity of our website and services, prevent and detect fraud and misuse, enforce our terms and conditions, and comply with our legal obligations and requests.

How We May Share Your Personal Data

We may share your personal data for the purposes described above with the following parties:

• Affiliates: We may share your personal data with our affiliates, such as subsidiaries, parent companies, or joint ventures within the Mostbet group. We do this to provide you with consistent and integrated services across our platforms and products and optimize our operations and resources.
• Service Providers: We may share your personal data with our service providers, such as payment processors, hosting providers, software developers, data analysts, marketing agencies, and customer support agents. We share your personal data only with those service providers who agree to process it according to our instructions and this privacy policy and have implemented appropriate security measures to protect your data.
• Partners: We may share your personal data with our partners, who are third parties providing products or services that may interest you, such as game providers, sports organizations, media outlets, or advertisers. We share your personal data only with partners who have obtained your consent or have a legitimate interest in contacting you and agree to respect your privacy rights and preferences.
• Authorities: We may share your personal data with authorities, such as regulators, law enforcement, courts, or other public bodies, if required or permitted by law or if we believe that such disclosure is necessary to protect our rights and interests or comply with a legal request or process.

International Data Transfers

We may transfer your personal data to countries outside your country of residence, such as India, where we or our service providers, affiliates, or partners operate. These countries may have different data protection laws and standards than your country and may not provide the same level of protection for your personal data. We will take appropriate steps to ensure that your personal data is treated securely and per this privacy policy and applicable laws, using measures such as contractual terms, certification schemes, or adequacy decisions.

Security

We take the security of your personal data seriously and use various technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, password protection, and data backup. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data. We encourage you to take precautions to protect your personal data, such as choosing a strong password, logging out of your account when not in use, and avoiding clicking on suspicious links or attachments.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it or to comply with our legal obligations, resolve disputes, or enforce our agreements. The retention period may vary depending on the type and nature of the data, its purpose, and applicable laws and regulations. When we no longer need your personal data, we will delete it or anonymize it in a secure manner.

Customer Rights

Subject to applicable laws and limitations, you have the following rights regarding your personal data:

• Access: You have the right to access and obtain a copy of your personal data that we hold.
• Correction: You have the right to correct or update your personal data that is inaccurate or incomplete.
• Deletion: You have the right to request the deletion of your personal data that we no longer need or are not authorized to process.
• Restriction: You have the right to request restriction of processing your personal data in certain circumstances, such as when you contest its accuracy or object to its use.
• Objection: You have the right to object to processing your personal data for certain purposes, such as direct marketing or legitimate interest.
• Portability: You have the right to request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
• Withdraw Consent: You have the right to withdraw your consent for processing your personal data anytime without affecting the lawfulness of processing based on consent before its withdrawal.
• Complaint: If you believe that processing your personal data violates your rights or applicable laws, you have the right to file a complaint with a supervisory authority.

To exercise your rights or have any questions or concerns regarding this privacy policy or our data practices, please contact us at [email protected] or use the contact form on our website.

Google Analytics Usage

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to help us understand how our website and services are used. Google Analytics uses cookies and similar technologies to collect and analyze information about your online activities, such as your IP address, device type, browser type, operating system, location, and other information. Google may also use this information to provide you with personalized ads and content on other websites and platforms. You can learn more about how Google uses your data and how you can control it by visiting Google’s privacy policy and Google’s ad settings. You can also opt out of Google Analytics by installing Google’s opt-out browser add-on.

SSL Encryption

We use Secure Socket Layer (SSL) encryption to protect the transmission of your personal data between your device and our servers. SSL encryption is a standard technology that creates a secure connection and ensures that your data is encrypted and authenticated. You can verify that our website uses SSL encryption by looking for the padlock icon or the “https” prefix in your browser’s address bar.

Updates to this Privacy Policy

We may occasionally update this privacy policy to reflect changes in our practices, legal requirements, or other developments. When we make significant changes, we will notify you by email (if you’ve provided it) or through our website, so you are informed of any new developments regarding your personal data. We encourage you to review this privacy policy periodically to stay up-to-date with our data practices and your rights.

By continuing to use our website and services after any updates, you confirm your acceptance of the changes to this privacy policy.

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at [email protected] or via the contact form on our website.

Effective Date: This policy is effective as of december 2045.

Thank you for choosing Mostbet. We are committed to ensuring the security and privacy of your data while providing you with an enjoyable and secure betting experience.